Edit: They responded!!!! Previous: Keeping my money!
Sat May 17 2025 SoycitygamerEdit after initial review 1 week later: I did get a response and a suggestion to log out and re-log in to the game with my user name and password and it worked! Hopefully no more issues!
Previous review:
I have deposited ALOT of money into this game and now have a good amount of cash I would like to withdrawal but every time I try, it tells me I need to make sure I “collect all Game rewards before I withdrawal”. I have NO pending games or bonus cash to collect at all. And there is no way to bypass this message. I only have the option to cancel my withdrawal….or “go to” the screen that shows all of my games are completed. I have messaged multiple times and the only response I get is to “collect all game rewards before withdrawal”. I also tried the email on the opening screen for “support” and it bounced back as undeliverable. Do NOT give this game any money…if you win anything back, they’re going to keep it. This cash cow is moving on.
Solitaire Dash
Thu Apr 11 2024 Bobbie Jean 2559I love playing Solitaire Dash other than when you watch the Solitaire Cash App ad it will not give you the option to keep playing Solitaire Dash because the Solitaire Cash App is somehow blocking players from continuing to play Solitaire Dash. I wrote into the support for Solitaire Dash but never gets a response back. This morning I have had to delete the Solitaire Dash app completely and download it again to be able to play because Solitaire Cash is blocking Solitaire Dash. I feel this problem immediately because I don’t feel like I have to keep having to take time to delete Solitaire Dash and then reload the game in the App Store. Please fix this problem.
TO “CUSTOMER SUPPORT”- RESPOND IMMEDIATELY
Fri Jun 20 2025 HsjahcdvaThis app used to let me withdraw my money with zero issues. However, like other people have said, it’s consistently NOT allowing me to withdraw, and it’s saying that I have to collect all game rewards before withdrawing money. I have no other game rewards. There are no pending games. I have $100 sitting in the app that is rightfully mine and I can’t withdraw it.
To the App Team - Do NOT reply to this review saying that I need to reach out in the app support channel because like many others have also said, it fails when you click it and says it’s unavailable literally 100% of the time. There’s also a Contact Us “link” but, you guessed it, you can’t click it. It’s not actually a link. This is theft and fraud. I have put hard earned money into this game, like many others. Please respond to this with an ACTUAL phone number or email address where you can be reached to resolve this immediately and provide a legitimate explanation as to why this keeps happening to so many people.
Patience is key
Mon Apr 01 2024 mrswinnerwinnerchickendinnerI have played this game for probably about 4 to 5 months now and honestly I have one a lot and truthfully I have not withdrawn anything because I just like to play the game. I did a test of saying how long it took to draw and they get back to you within 24 hours which is actually super cool they freeze it so that way you don’t touch it but you can always touch it within 24 hours after that they process it. I think the only downfall and reason why I gave it 4 to 5 stars is because there’s no bots and you are waiting for real people to play. You’re waiting along time for games to see what place you are because some games you wait maybe 5 to 10 minutes other games you may wait 22 to 48 hours really depending. but if you have patience, this game is great. It’s easy to learn and best of luck!
Not fun after a while
Fri Aug 02 2024 Melissa Laurel SharmaThis game was fun at first. I won quite a bit, and to be fair they pay out quickly. I only deposited once, and that was a mistake since they are based in Singapore, so I was hit with foreign transaction fees. I’ve never had that happen in a game before. So, I never deposited again after that. I still won with the free games which credited 30¢ for a win at first, and then it went down to 15¢. Still not bad if you can play for $1 & win enough to cash out maybe $5 or so. After I won several times, they took away the $1 game. Ok, fine, the $1.80 game was still there. Now they’ve taken that away. I’ll play a few more times to see if they take away the $3 game. Once they do that I’ll delete the app. I discourage anybody from depositing. They make money from the ads, and you will be hit with foreign transaction fees if you try to make a deposit. So, let them earn money on you running the ads, and then play your games & win what you can while you can.
Disappointed
Tue Jul 30 2024 review is impossibleThis game was fun until at first. I won and lost. Never made any profit. Then as I kept playing, the cheaper play options disappeared forcing me to play more expensive games. I purchased a $10 recharge and was supposed to get a free play in a Bonus game against one other person for an $8 reward. I played the game and it was a ridiculously low scoring game (I am a pretty good player). I waited and waited for another player to play against me and it never happened. I’d say at least 3-4 days passed. I saw a message that it had timed out and it showed I won $5. To this day I haven’t received it. I have contacted customer service and they responded asking for the id number for the match. I gave it to them and haven’t heard from them since. This has been going on a few weeks. I doubt I will hear from them again and therefore I am done with this game. I will use what’s left of my balance and delete.
Not winning
Thu Jul 25 2024 Kristy_949This game is fun but frustrating. You will win more from side events than the actual game of solitaire. Most hands are unsolvable. Especially if you are playing with cash. From the first few cards that you play, you will be stuck with nowhere to go except submit your score. Then on the ones you do finish super fast, they will claim you lost. It kills time but that’s it. If they throw you a bone with a few dollars know that they will take it back immediately. I have never came close to withdrawing money. If there are a few that do it’s only because they are trying to make it believable. You have more of an honest chance of winning on other solitaire apps. They are all scammers but this is the absolute worst. My skill level is pretty consistent on the other apps. This one will make you feel like you don’t know how to play at all. I’m deleting it but thought I would give my honest opinion first
Not a confrontational person
Tue Jul 15 2025 AuntieKicky838I legitimately am not a person who rocks any boats, but this app is a complete and total scam. I tried a few times when I started to withdraw my winnings and it wanted my license picture. I was not really comfortable with that in order to get $50. So I kept playing. Well, now the past couple of days, I was willing to give them the info they needed because my winnings were really good, but I get a message saying that says “For your benefit, please collect all game rewards before you withdraw your money”. I have no active games, have collected all of the bonuses I can including the one that I have to watch a video for, and have gone through all of my winning notices and still get the same message. I tried to contact the help and even though I had a “dedicated” costumer helper, I have gotten nothing. If you can, use your money to go to an Avia (I wish I could tag them!) game! They are legit and I get any reward I play for!
SCAM RUN!!!
Thu Jun 26 2025 DAW_95Update from my initial review and guess what I’m still waiting for my withdrawal 3 months later and of course no one responds to the emails or the in app support.
When I started this game I was enjoying it. I didn’t mind the fact that I had to wait up to 3 days to locate players to finish the game especially on the higher entry games. After winning a decent amount I went to withdraw to verify if this company was legit and see if it really takes 14 days to get your money especially if I decide to put more money into the game later down the line. My first withdrawal was declined the next day so I resubmitted it and it’s literally been 14 days and I am still yet to get my withdrawal. They tell you oh contact customer service and they never respond to you. I really had high hopes for this game but after this I don’t think so very disappointed and upset with the service provided. Still waiting for my withdrawal that seems like I won’t ever get
Good start to Disappointing finish
Fri Mar 28 2025 HutgutI’ve tried several solitaire apps and this was one of the better options in my opinion, AT FIRST. If you start winning however, everything changes. I thought I was alone until I started reading other player’s experiences and reviews. Once you start winning more games than you lose, most of the game options with varying dollar amounts are gone, only leaving a couple game options typically of higher amounts.
Customer service is a joke is they even qualify as an actual customer service department.
For example, when you first start out they are plenty of matches with entry amounts ranging between $1 or less, to $30 or more. (Eg., $.60, $1.80, $3, $6, etc….).
You start winning….. lower dollar games disappear leaving only a few higher dollar games to play.
If you keep winning you may be limited to only 1 or 2 game options of higher dollar amounts.
If you cash out….all you matches of any dollar amount will be refunded after 24-48 hours because they won’t allow your matches to be played by another person leaving you with games to play only for practice.
The companies, developers and promoters of these apps should be more regulated and held accountable because they are scams for the most part.
